Card money for a campaign goes to its organizer's Stripe account. PayPal money is credited to their OpenGiving wallet, and they withdraw it to PayPal.
Whether someone contributes directly or a marketplace sale splits to your campaign, you don't need to chase payments or process transfers.
Direct Contributions
When someone contributes directly to your campaign:
- Payment processes through our payment provider
- A card contribution is sent to your Stripe account, or held for you until you connect one. A PayPal contribution is credited to your wallet.
- Transaction is recorded on the contributor's GivingProfile
- Campaign progress updates automatically
Marketplace Sales
When someone sells an item supporting your campaign:
- Buyer completes checkout
- We hold the payment until the delivery is confirmed
- When the payment is released, the campaign's share goes to you the same way: to your Stripe account for a card sale, to your wallet for a PayPal one
- Both transactions appear on GivingProfiles
The seller is paid when the delivery is confirmed.
Withdrawals
When you want to move your balance, request a withdrawal from your wallet:
- Minimum — $10.00
- Enter your PayPal email — that's where we send the money
- Timing — Withdrawals up to $250.00 go out through PayPal automatically, usually within a few minutes. A larger one waits until someone on our team sends it, and so does a withdrawal from a campaign organizer we haven't reviewed yet.
- Transaction records — full history available
Before your money goes out
Each organizer is reviewed once by someone on our team before their money is paid out. Until that's done, card money is held for you and your withdrawals wait for our team. We'll let you know when your payout is in review. After the review, your money goes out the way this page describes.
Timing
- Direct contributions: as soon as they're paid
- Marketplace sales: once the delivery is confirmed and the payment is released
- Withdrawals: as above
Fees
A direct contribution pays no OpenGiving fee. The contributor pays the payment processing fee on top, so the campaign receives the whole contribution.
On a marketplace sale, OpenGiving's 5% is added to what the buyer pays rather than taken out of the price, so the campaign and the seller split the whole price of a physical item or a service. A digital item pays no percentage: the buyer pays a flat digital service fee instead, and part of it goes to the campaign.
Your campaign dashboard shows what the campaign received.