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FAQDecember 11, 2025

How do campaigns receive funds?

Funds route automatically through Stripe. Direct contributions and marketplace sales both reach campaigns without manual transfers.

Funds are credited automatically to the campaign's wallet.

Whether someone contributes directly or a marketplace sale splits to your campaign, funds arrive without manual intervention. You don't need to chase payments or process transfers.

Direct Contributions

When someone contributes directly to your campaign:

  1. Payment processes through our payment provider
  2. Funds are credited to your campaign wallet
  3. Transaction is recorded on the contributor's GivingProfile
  4. Campaign progress updates automatically

Marketplace Sales

When someone lists and sells an item supporting your campaign:

  1. Buyer completes checkout
  2. Payment splits according to seller's preset percentage
  3. Campaign portion is credited to your wallet
  4. Seller portion is credited to theirs
  5. Both transactions appear on GivingProfiles

Withdrawals

When you want to move your balance, request a withdrawal from your wallet:

  • Enter your PayPal email — that's where we send the money
  • Team review — every withdrawal is reviewed before it's sent
  • Timing — usually within a few business days
  • Transaction records — full history available

Timing

  • Direct contributions: processed immediately
  • Marketplace sales: processed after purchase completes
  • Withdrawals: usually a few business days after you request them

Fees

OpenGiving charges a platform fee on transactions. Stripe charges standard payment processing fees. All fees are disclosed before you create a campaign.

Campaign creators receive the full amount shown in their campaign dashboard, minus disclosed fees.

Have more questions?

We're here to help you succeed with your campaign.

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